Prime 5 Retail Worker Scheduling Software program + Tips on how to Use

Scheduling shifts to your retail enterprise ought to be easy, however in actuality, it could actually shortly flip right into a logistical nightmare.

Utilizing a spreadsheet or on-line calendar can get messy, and might quickly result in poor communication, staffing shortages or errors, calendar clashes, updates that employees don’t see till it’s too late, and disorganized shifts. This will result in sad workers, annoyed managers, and surprising time beyond regulation prices.

That’s why retail scheduling software program is a must have for what you are promoting.

Devoted digital platforms like Homebase are an all-in-one answer. They permit you to allocate shifts, plan your week utilizing templates, give workers their schedule forward of time, talk updates, resolve clashes, restrict time beyond regulation, and allow employees to handle adjustments or break day with out fuss.

No extra disorganization — simply happier workers who really feel revered and empowered, an setting with higher morale and productiveness, a well-managed retailer, streamlined shifts, price financial savings, and a calendar that works.

However which scheduling software program is best for you? With so many to select from, it may be straightforward to really feel that choosing the right platform is simply one other factor in your to-do checklist.

That’s why we’ve lower to the chase to:

✔ Clarify precisely what retail scheduling software program is and why it’s so mandatory

✔ Examine our high 5 retail worker scheduling platforms that can assist you determine

✔ Take a look at how poor worker scheduling can damage what you are promoting

✔ Record our really helpful finest practices to go from scheduling battle to success

Let’s get began.

What’s retail scheduling software program?

Retail scheduling software program refers to digital options that allow managers to coordinate schedules for retail employees. Good platforms preserve issues organized throughout your entire workforce and make shift allocation simpler and quicker.

It may be an efficient answer to conventional alternate options corresponding to paper, e mail, shared calendars, or spreadsheets, which might be simply misinterpret, misplaced, or broken. These are additionally far tougher to replace, share, or coordinate within the occasion of last-minute adjustments or updates inflicting no finish of confusion.

Options to search for when selecting your retail scheduling software program

The perfect retail scheduling software program platforms allow you to:

  • Publish a schedule and notify your workforce immediately by textual content, e mail, or app alert
  • Preserve the schedule up to date in all places through an on the go on a smartphone app
  • Ship alerts for adjustments and ensure employees have seen updates, and keep away from time beyond regulation
  • Use templates to save lots of hours every week on common scheduling
  • Observe employees availability, break day, and trip days to keep away from conflicts
  • Construct your best schedule primarily based on gross sales targets
  • See how a lot employees wages are costing you as shifts are accomplished
  • Submit open shifts and allow employees to assert them through the identical app
  • Adjust to labor legal guidelines and authorized scheduling necessities

For all-in-one apps like Homebase, employees scheduling is just the beginning.

Different key instruments embrace time clocks, payroll, inside employees communication, employees hiring, and onboarding to enhance effectivity whereas saving time and prices.

It additionally permits managers to verify in frequently and workers to provide suggestions after every shift. Homebase additionally handles employees perks and rewards to construct belief and productiveness.

The 5 finest retail worker scheduling software program platforms for 2022

1. Homebase


Caption: Homebase is specifically designed for groups which are paid by the hour.

Homebase is a devoted administration platform specifically designed for small companies with hourly employees. Way over a easy scheduling app, it additionally handles payroll, hiring and onboarding, HR, and timesheets, facilitates nice workforce communication, and practices to spice up and preserve worker happiness. Homebase helps make your retail enterprise an environment friendly and pleased place to work.

Greatest for: Small companies with hourly employees.


  • An all-in-one answer.
  • Instruments for scheduling, payroll, time clock, hiring and onboarding, workforce communication, HR and compliance, and worker happiness.
  • Integration with POS techniques, jobs boards, and payroll companies.
  • Accessible as a cellular app on the go (iOS and Android).


  • Not all options can be found on the free plan.


  • Begins at a free plan for 1 location and limitless workers.
  • Ranges from $20 to $80 per thirty days per location, relying on the package deal and the variety of options included.

2. ConnectTeam


Caption: ConnectTeam gives three ‘hubs’ for various areas of what you are promoting.

ConnectTeam is an worker administration app that helps to simplify workforce communication and enhance skilled abilities. It has three “hubs” specialised for various sections of your organization, from Operations to Communications to HR.

Greatest for: Firms whose groups are “deskless,” digital, and distant.


  • A cellular app answer that permits scheduling through a visible calendar.
  • Sends notifications and reminders to employees, and gives an in-app chat operate.
  • Manages clock ins and outs, in addition to doc administration.
  • Permits weekly objective setting, rewards for a job properly completed, and company-wide bulletins.


  • The free plan solely permits ten customers and restricted options.
  • The three “hubs” are priced individually, which can be complicated in case you’re searching for a real all-in-one answer.


  • Begins with a free plan.
  • Rises to $29 per thirty days for Fundamental, $49 for Superior, and $99 for Knowledgeable.
  • Every paid plan covers 30 customers and prices further for every further consumer.

3. ZoomShift


Caption: ZoomShift has a easy fashion and focus and is designed for hourly scheduling.

ZoomShift is designed primarily to make scheduling hourly workers simpler. With a easy focus, it’s intuitive and quick to make use of and gives most of the main incorporates a scheduling app ought to embrace. With a visible dashboard and distant entry, it might be a useful answer for each managers and workers.

Greatest for: Companies that must concentrate on easy scheduling, time monitoring, and labor prices.


  • Presents work scheduling and break day monitoring
  • Manages trip time throughout the identical app
  • Permits shift swaps.
  • Its Starter plan contains.


  • Presents a 14-day free trial however no free plan.
  • Has fewer options than some comparable opponents.
  • Costs per worker per thirty days quite than solely by options, so it might add up for bigger groups.


  • Presents a free 14-day trial.
  • Paid plans begin at $2 per worker per thirty days for Starter, and $4 per worker per thirty days for Premium.
  • Presents a Customized Enterprise deal for firms with 100+ employees.

4. Humanity


Caption: Humanity is a very good answer for bigger companies, with a complete dashboard.

Humanity gives worker scheduling software program appropriate for a spread of industries, together with healthcare, hospitality, and sure — retail. One among its important features is providing data-driven forecasting to supply automated scheduling for simpler planning and predictable employees scheduling.

Greatest for: Larger companies with numerous workers that may profit from automation and require watertight authorized compliance proper from the beginning.


  • Integrates with HR administration platforms corresponding to Oracle Human Capital Administration and BambooHR.
  • Makes use of knowledge and templates to assist schedule robotically. Consists of an worker app.


  • Very huge focus, much less particular or tailor-made to retail companies with hourly-paid employees.


  • Presents a free trial.
  • Plans vary from Starter to Basic to Enterprise.
  • Pricing is on the market on request.

5. Sling


Caption: Sling has two objectives: To save lots of money and time.

Sling is a scheduling and worker communication platform that seeks to assist firms save hours and cut back labor prices. It goals to make scheduling straightforward and fast, and permits managers to ship group or particular person messages to employees from throughout the identical platform.

Greatest for: Sling has explicit expertise with giant hospitality and meals companies.


  • Presents visible templates for quick scheduling and simple inside communication through the app-style messaging function.
  • Additionally contains time monitoring, payroll processing, time beyond regulation monitoring, syncing for sick days, and customizable labor reporting.
  • Easy to make use of for each managers and employees.


  • Designed to be used by large and small companies, quite than specializing within the challenges and distinctive conditions confronted by small companies particularly.


  • Presents a free trial.
  • Begins at a free plan with key options, limitless areas, and workers.
  • Premium begins at $1.70 per thirty days per consumer.
  • Enterprise begins at $3.40 per thirty days per consumer for all options.

How poor retail employees scheduling can damage what you are promoting

As what you are promoting grows, utilizing retail scheduling software program may help keep away from points attributable to extra conventional strategies, corresponding to print-outs and spreadsheets.


Utilizing print-outs or Excel spreadsheets each week to handle your retail employees scheduling opens what you are promoting as much as main disorganization.

Paper is time-consuming to handle, can get broken, thrown out, or just misplaced, and identical to spreadsheets, they’re not straightforward to share or verify who’s seen them.

This implies employees might battle to verify their schedule, preserve their time organized, and threat not seeing updates till it’s too late.

Retailer staffing stress

At its easiest, employees scheduling is about ensuring your workers are the place they should be once you want them.

Disorganized scheduling makes this tougher, and also you run the chance of getting hours with out sufficient employees or afternoons with extra employees members than you want or can afford. This may be disruptive and expensive, and has the potential to make prospects sad when there’s nobody there to assist.

An absence of employees might massively have an effect on your success; a 2022 Zendesk report discovered that round 61% of shoppers would change to a brand new model after only one dangerous customer support expertise.

Sad employees

Poor scheduling also can result in chronically sad employees who subsequently must handle inconsistencies with their work schedule.

Final-minute adjustments, an absence of communication about updates, scheduling conflicts, and the lack to commerce shifts or request break day signifies that your employees won’t ever know after they’re wanted, can’t plan prematurely, and really feel as if their time will not be revered.

In truth, a Homebase examine of greater than 100 workers discovered that when companies revealed their schedule with just one to 3 days’ discover, employees turnover averaged 42%, however when companies revealed their schedule with eight days’ discover or extra, this dropped solely 26%.

Sad employees are much less engaged, which may result in extra no-shows, poor productiveness, and excessive churn (which means much less skilled employees, extra money spent on hiring, and extra time spent on coaching).

Pissed off managers

Coping with disorganized shops, staffing stress, and sad employees may even negatively influence retail managers.

This causes dissatisfaction among the many total workforce, in addition to an absence of productiveness and engagement that filters right down to your total retail employees. Identical to sad employees, annoyed managers are additionally extra prone to depart extra shortly.

Additional time prices

Failure to maintain monitor of employees scheduling due to poor group and techniques means employees might simply find yourself working too many hours (at the same time as some don’t decide up sufficient hours). This may occasionally lead you to pay surprising time beyond regulation prices, which might put what you are promoting revenue in danger.

Authorized implications

Poor scheduling practices additionally threat by chance breaching labor legal guidelines on the subject of misclassifying employees, failing to trace work hours or preserve correct cost data, or guidelines about break day and breaks versus time labored.

Breaching labor legal guidelines not solely places retail enterprise house owners liable to authorized ramifications that might shut down their total firm, however scheduling employees or failure to pay in breach of labor legal guidelines might additionally result in employees burnout, illness, and excessive churn.

Retail scheduling finest practices

Let’s check out some finest practices for setting your retail scheduling up for achievement.

Greatest practices embrace:

  • Ensuring you perceive labor legal guidelines in your space
  • Scheduling prematurely to keep away from clashes or conflicts
  • Decreasing time beyond regulation
  • Making your scheduling system accessible on the go
  • Fostering open workforce communication
  • Accommodating employees requests

A devoted employees scheduling app like Homebase could make these practices far simpler to handle and apply, with out further handbook admin or stress. Right here’s how.

Perceive labor legal guidelines in your space

Retail companies have a duty to know and adjust to the entire labor legal guidelines for the states wherein they function. You may verify your state’s legal guidelines on our labor legal guidelines pages.

Guidelines embrace paying the minimal wage, the quantity legally required for time beyond regulation pay, hours, the required size of paid meal and relaxation breaks, youngster labor guidelines, and laws on ultimate paychecks, depart, hiring, and document conserving. These guidelines can then be utilized to your weekly or month-to-month scheduling.

Schedule prematurely

Scheduling prematurely is one of the best ways to keep away from employees getting slowed down in timetable clashes or managers dealing with an absence of worker availability. It signifies that everybody is aware of what they’re doing, and employees are much less prone to must reschedule. Managers can plan their scheduling course of in line with price range objectives, and employees really feel their time is extra revered.

Superior planning means happier employees, higher customer support, and better productiveness.

Scale back time beyond regulation

Save prices and cut back employees burnout too. Instruments like Homebase aid you preserve monitor of budgets and prices as you schedule employees and ship alerts to keep away from pricey time beyond regulation. Additional time can incur further prices for what you are promoting as a result of it’s usually paid at round 1.5 occasions the conventional wage.

Whereas it’s necessary to pay employees correctly in the event that they put in further hours, this shouldn’t be a daily incidence. An excessive amount of time beyond regulation can be costly to your firm and in addition dangers inflicting employees to burn out and develop drained, sick, or resentful.

Make your scheduling software program accessible on the go

It’s far simpler to ensure employees are alerted to shifts and adjustments in real-time if they’ve entry to scheduling on the go through a cellular app.

The perfect scheduling platforms provide an app that has all features accessible remotely. Meaning managers can coordinate timings even when they’re not on-site and employees know what’s taking place as quickly as potential (no extra counting on a paper schedule on a noticeboard!)

Foster open communication in your workforce

Good employees scheduling isn’t nearly giving workers shifts and transferring on. It’s additionally about empowering employees to take management of their schedules, and giving them the facility to vary shifts with coworkers, request break day, and preserve them knowledgeable of any adjustments.

That is a part of constructing a constructive, clear tradition the place workers really feel pleased and knowledgeable at work (in truth, a 2021 McKinsey examine discovered that good communication made employees 5 occasions extra prone to report elevated productiveness).

This boosts customer support and effectivity and reduces supervisor workload, as employees share schedules with one another immediately and handle shifts amongst themselves.

Accommodate requests as finest as potential

The perfect retail employees scheduling makes break day as stress-free as potential. You need to have the ability to grant employees trip and sick days the place potential with out forgetting the dates and operating into scheduling points.

Utilizing a device that retains the whole lot in a single place will sync days off with timetabling, so there’s no threat of by chance scheduling somebody who isn’t accessible or inflicting battle with employees who’ve already deliberate time away.

The perfect retail scheduling instruments: Happier employees, happier retailer

Retail scheduling instruments might sound as in the event that they’re about herding employees into the best place and nothing extra.

However really, essentially the most profitable retail software program options go a lot additional than easy timetabling and provide scheduling options that promote streamlined processes and respect workers’ time and happiness.

The perfect retail scheduling instruments allow you to maintain workers within the loop, sync updates, cut back prices, keep away from time beyond regulation, and protect authorized compliance to attenuate conditions and make your retail enterprise a constructive and well-organized place to work for everybody concerned.

We designed Homebase to be an all-in-one device that particularly helps small companies with hourly workers, whose managers perceive how necessary it’s to respect employees and apply finest practices to scheduling.

Digital retail scheduling instruments may help foster a happier and extra profitable retailer, which suggests happier employees and happier managers. (No herding cats required. Common cats are non-compulsory).